|Shoper 9 is a retail solution that supports your business activities and meets your customers' needs. It has been designed by people who have extensive domain knowledge in the retail segment.
The implementation process starts after gathering information on your business requirements—you may also want Shoper 9 to replace your existing legacy application. Either way, we map your business operations against Shoper 9 features and arrive at a solution. Before installing Shoper 9, we study your operations in terms of items sold, their classifications, methods of selling, your purchase activity, reporting, etc. We can fine-tune Shoper 9 to help make your operations more efficient.
Our experts ensure that the implementation process is customer-friendly. There are two models for the implementation of Shoper 9: Enterprise and One-off. If you have a large number of POS locations, the Enterprise model is suitable for you. On the other hand, if you have a small set-up of 1 or 2 POS locations, the One-off is recommended. The Enterprise implementation can be either in a project or non-project mode. The activities for an Enterprise implementation include:
• Scope definition
• Providing a business solution
• Conducting conference room pilot
• Creating templates & masters
• Handling interface with legacy and/or third party applications
• Defining interface with Tally application
• Customising specific requirements
• Pilot run
• Stock taking
• Confirming project sign off
• Providing corporate training
• Rolling out implementation
• Setting up the application at your respective sites
For a non-project based implementation, the activities mentioned are scaled down depending on your requirements. In a One-off implementation, the process adopted is simple, in line with your requirements.
We offer support services even after Shoper 9 is installed and successfully implemented. The services range from telephone support, email, Webex and personal visits, if needed. Our Tally partner network is also trained to support and handle your queries and issues.