Frequently Asked Questions
|These documents address commonly-asked questions, mostly "How do I…?”
Feel free to write to us if you have a question that is not addressed.
Shoper 9 License Management
The License Management mechanism in Shoper 9 POS and Shoper 9 HO has been simplified. The control centre available on the Tally Solutions website will simplify the task of managing your various sites and the associated licenses. Click here for some frequently asked questions and answers related to license management.
Support Centre through Tally.ERP 9
Shoper users are now provided with a new support mechanism known as Support Centre through Tally.ERP 9. This will enable you to directly post queries on the functional and technical aspects of all Tally products. Click here for more information.
Enable DOS Printing through USB Printers
In a retail environment, a dot matrix printer (DMP) is often the preferred device for printing bills. The DOS mode of printing can be used to print at the maximum speed. Click here to know more about the settings required to enable Shoper to print in draft mode on Dot Matrix printers.
Shoper 9 Interface with Tally.ERP 9 – A few Scenarios
Shoper 9 can post accounting and closing stock details to Tally.ERP 9. The posting process can be done in different ways to satisfy the requirements of the organisation. Some of the typical working processes of different types of organisations are used as examples and different scenarios of interfacing Shoper 9 to Tally.ERP 9 are explained here.
Troubleshooting FAQ's on Data Synchronisation
Data Communication options in Shoper allow transfer of data between POS and H.O. via a selected medium. This can be automated using sync scheduler or carried out manually. Troubleshooting issues in data synchronisation occurring in Shoper 9 POS and Shoper 9 HO is addressed in this document.
Troubleshooting FAQ's on Migration to Shoper 9
In the process of Shoper 9 installation, there is an option to migrate data from earlier versions of Shoper to Shoper 9. Migration can also be done during Company Configuration, available in Shoper 9 Menu. Troubleshooting the issues faced during the migration process is addressed in this document.
FAQs on Purchase Order and Indent in Shoper 9
Shoper 9 can handle highly-complex purchase cycles. The Purchase Order module in Shoper 9 includes creation of purchase orders (PO), consolidation of multiple POs, conversion to sales order and much more. Common queries that arise while handling purchase orders in Shoper 9 are addressed in this document.
Shoper 9 Installation Guides, Shoper 9 Help Manuals and more are available on the download page