Reactivate License

The steps to reactivate a license are simplified to a single step process by enhancing the user experience. The process of unlocking the license file has been removed and the options to reactivate a single site,  multi-site license and Work in Temporary License Mode have been completely eliminated.

While reactivating, Tally.ERP 9 prompts the user to enter the E-Mail ID of the Administrator and password to reactivate a single site license or to enter the E-mail ID of the Site Administrator and password to reactivate the respective multi site license.  

You can use this option for subsequent activation of Tally.ERP 9 on the same computer or another computer. To reactivate Tally.ERP 9 you should have activated the Tally.ERP 9 license earlier and then surrendered the license for any one of the following reasons

To reactivate a license follow the steps shown

In the Startup screen

The Reactivate License form appears

In case the user is an Administrator more than a one site or an account, the Reactivate Multisite Resolution screen appears displaying the list of sites for the respective Administrator. Select the required surrendered site to reactivate it.

When the E-Mail ID of the Account Administrator for single site or the E-Mail ID of the respective site administrator is provided the system will proceed to reactivate the license.

The completed Reactivate License form appears as shown

 

The Reactivate License Resolution screen appears as shown.

Note:On choosing to reactivate an Active site, Tally.ERP 9 prompts an error message displaying the System Details, License Path where the license was last activated and suggests the user to surrender the license using the Control Centre before reactivating the respective Site.

Tally.ERP 9 searches for the availability of Internet Connectivity on your computer. On successfully finding the internet connection the system proceeds to activate the license online which is explained in Online Activation section.

On detecting any one of the issues/errors listed below while searching for an Internet connection on your computer, Tally.ERP 9 provides the user with the possible solution for the issue/error. The user needs to resolve the issue/error and proceed to activate the license using the online mode. In case the issue or error remain unresolved,  the user needs to activate the license using the offline method.

Issues/Errors detected while searching for the Internet Connection

The step by step procedure to activate the license using the Online and Offline method is discussed in Online Activation and Offline Activation sections respectively.

Offline Re-Activation

Tally.ERP 9 displays a Communication Error, System Error Code  along with the Reasons for Failure, Possible Solutions and What to do now? (Actions).

In case Tally.ERP 9 is running in Licensed mode Go to Gateway of Tally > F12: Configure > Licensing > Send External Request

The Startup screen appears as shown

Note: The offline request file is emailed to the account administrator of a single site or the respective site administrator of a multi-site account.

Online Re-Activation

Tally.ERP 9 displays the Reactivation Successful message which appears as shown.

On successful reactivation the Gateway of Tally screen appears as shown